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Maintenance & service

Maintenance & service

Home/Maintenance & service
Heat Pump Experts
Emergency Service
Residential HVAC
RBQ Certified
What we offer

Fast service, preventive maintenance

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A heat pump that stops cooling during a heat wave. A central system that fails on New Year’s night. A furnace that shuts down at the worst moment. When your comfort is at stake, you need a team that picks up the phone, shows up, and fixes it.

We offer complete repair, maintenance, and emergency service throughout Lanaudière and the North Shore, as a one-time visit or annual contract.

25

Years of Excellence
Transparent pricing

Six clear price points for every situation

An annual maintenance visit is what separates a heat pump that lasts 8 years from one that lasts 12 years. It also preserves your manufacturer’s warranty and maintains the advertised energy efficiency. An unmaintained heat pump loses up to 5% efficiency per year.

$250+

Standard service call · first hour

$250+ tax

(includes 30 min travel + 30 min on-site).

$115+

Additional repair work

$115 + tax

$115 / extra hour

$200–500

Simple repair (sensor, fuse, light recharge)

$200 – $500

Simple repair (sensor, fuse, minor recharge): $200–$500.

$1,500–2,500

Major repair (compressor, reversing valve)

$1,500 – $2,500

Big-ticket repair scenarios. Compared against replacement cost.

$150–350

Annual maintenance visit

$150 – $350

Per visit, depending on equipment. Bundle with contract for savings.

$175

Emergency call

$175 + tax

starting at $175 + tax for travel and the first hour.

Annual heat pump maintenance

8 things our annual visit includes

Coil cleaning
Indoor and outdoor coils cleaned to restore efficiency.
Refrigerant check
Pressure measured and recharged only if needed.
Electrical inspection
Connections tightened, components checked for wear.
Defrost verification
Automatic winter defrost mode tested for proper operation.
Drain & pan cleaning
Condensate pan and drain cleaned to prevent leaks and odors.
Filter swap
Filters replaced or cleaned depending on type.
Heat + cool test
Full operational test in both heating and cooling modes.
Maintenance report
Written report provided for your warranty and records.
Installation

Installation by RBQ-certified
technicians

A well-installed heat pump means 15 years of comfort and peace of mind. A poorly installed one means recurring problems, voided warranty, and higher electricity costs. Every install follows the same rigorous 6-step process.

 
Free home visit
We come to your home and assess your BTU needs based on layout, insulation, and orientation.
Clear quote
1 to 3 quote options based on your budget, no pressure, no commitment to proceed.
Rebate file
Complete help building your LogisVert + Rénoclimat file, plus eligibility check for the SHQ 0% loan.
RBQ install
Installation by our RBQ-certified team, 4–6 h for wall-mounted, 1–2 days for central.
Calibration
Rigorous vacuuming, thermostat calibration, and complete cooling + heating tests.
Documentation
Full documentation provided for LogisVert and Rénoclimat, your rebates approved first try.

Emergency service

Breakdown in peak season? We're mobilized.

A breakdown during a heat wave or cold spell isn't the time to search for an installer on Google. We prioritize complete breakdowns and aim to intervene within 24 to 48 hours. For real emergencies (commercial, home with vulnerable people), call us directly.

Call 514-268-5658
Repair, all brands

Six common breakdowns we fix

Heat pump no longer cooling
Often: low refrigerant or a dirty condenser. We diagnose and refill or clean.
Heat pump no longer heating
Often: reversing valve or a defective sensor. Common parts in stock.
Noise or vibration
Compressor, fan, or mounting support, diagnosed and resolved on the spot.
Outdoor unit freezing
Automatic defrost issue, sensor, valve, or control board.
Error code on remote
We read the code, diagnose the root cause, give a clear estimate.
Water leak from indoor unit
Clogged condensate drain or pan, cleaned and re-tested.
All brands · parts in stock

9 manufacturers we service
every week

We work on all common brands in Quebec and keep the most common parts in stock for fast turnaround.

Brands we repair & maintain

GREE
Conforto
ACD
Mitsubishi
Daikin
Fujitsu
LG
Panasonic
Samsung

If your brand isn’t listed, call us, chances are we work on it anyway.

Annual maintenance contract

Planned tune-up, not
emergency repair

An annual maintenance contract means three things: scheduled preventive maintenance every year, preferential rates on service calls, and priority when you call for a breakdown. It’s the equivalent of what you do with your car, planned tune-up rather than emergency repair.

Set up my contract
  • One complete maintenance visit per year (spring or fall).
  • Preferential rate on out-of-contract service calls.
  • Intervention priority in emergencies (heat wave, cold spell).
  • Automatic reminder each year, you don't have to manage anything.
  • Annual rate: $199 to $399 + tax depending on equipment.
By the numbers

25 years of comfort
across Lanaudière

Years of HVAC Experience
0 +
In Residential & Commercial Service
0 +
Completed Installations & Repairs
0 +

24/7

Fast Emergency Service Support

FAQ

Everything You Should
Know About Home
Comfort

  • Do you repair all heat pump brands?
    Yes. We work on all common brands in Quebec: GREE, Conforto, ACD, Mitsubishi, Daikin, Fujitsu, LG, Samsung, Panasonic, etc. We have the most common parts in stock.
    What's your response time for an emergency?
    In peak season (heat waves, cold spells), we prioritize complete breakdowns and aim to intervene within 24 to 48 hours. For truly critical emergencies, call directly, we evaluate what can be done.
    Is the diagnosis paid even if I don't proceed with repair?
    Yes, the standard service call fee applies ($250 + tax for 30 min travel and 30 min on-site). If you decide to proceed with the repair with us, these fees are included in the total invoice.
    Is annual maintenance really necessary?
    Yes, for two main reasons: most manufacturer warranties require annual maintenance by a certified technician, and an unmaintained heat pump loses up to 5% efficiency per year, which translates to higher electricity bills.
    What if the repair costs more than replacement?
    We tell you honestly. For a unit over 12 years old with a repair exceeding 50% of a new one's price, we generally recommend replacement, especially since new models are eligible for LogisVert rebates.
    What brands do you install?
    We primarily install GREE and Améristar brands. Both are recognized for their reliability and performance in Quebec winter conditions.
Testimonials

Built on Trust, Backed by Reviews

Real reviews from homeowners across Lanaudière and Montreal’s North Shore.

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”

Great service from the Xalie Climatisation team! They installed my wall heat pump last spring, and honestly, it’s the best decision I’ve made. Clean, fast work, and they take the time to explain how everything works.

”

We had ventilation problems at home and Xalie Climatisation fixed the situation quickly. Fast, efficient, and very professional service. You can tell they know their craft.

”

I had them service my central system, and I was really impressed by their professionalism. The technician was super friendly, on time, and gave me lots of good advice to extend my equipment's life.

”

My central heat pump broke down during a heat wave and Xalie was there the next day. The repair was done quickly and everything has been working perfectly ever since. Reliable, human service.

”

I work with Xalie Climatisation every year for my AC maintenance. The team is always professional and attentive. It’s a pleasure doing business with a trustworthy local company.

Other services

Explore the rest of our HVAC offer

We offer a complete range of heat pumps, cassettes, and central systems specifically designed for the Quebec climate. GREE, Conforto, and ACD stand out for their power, reliability, and innovative technology.

 

Residential Cooling

Wall-mounted & central heat pumps. LogisVert up to $7,840.

Explore

Ventilation

HRV & ERV air exchangers for healthier indoor air.

Explore

Commercial HVAC

Offices, restaurants, garages, multi-unit, contractors.

Explore
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